1. Home
  2. FAQ
Frequently Asked Questions

Bajeevi FAQ — All Your Questions Answered in One Place

Whether it's registration, login, payments, bonuses, games, or your account — find clear, easy answers to all your questions right here.

50+FAQs
7Category
24/7Support
EnglishFull Support
Quick Support

What can we help you with?

Click any category below or scroll directly to the FAQ section.

📝

Registration & Account

Answers to everything about opening an account, updating your details, resetting your password, and account verification.

💳

Deposits & Withdrawals

Learn about all payment methods — bKash, Nagad, Rocket and more — along with deposit limits and the withdrawal process.

🎁

Bonuses & Offers

Welcome bonus, reload bonus, cashback, and free spins — how to claim them and how to use them.

🎰

Games & Betting

Rules and common questions about slots, Live Casino, Sports Betting, and jackpots.

🔒

Security & Privacy

Account security, keeping your personal information safe, and how to protect yourself from fraud.

📱

Mobile App

Answers to questions about downloading the Android and iOS apps, installation issues, and how to use the app.

Full FAQ List

No results found. Please try a different keyword.
📝 Registration & Account

On the registration page, and enter your name, mobile number, email, and date of birth. Then choose a username and set a strong password. Verify your mobile number with an OTP and your Bajeevi account will be active right away. The whole process takes just 3–5 minutes.

To register, you will need:
  • Full Name (as on National ID)
  • An active Bangladeshi mobile number (01XXXXXXXXX)
  • Email Address
  • Date of Birth (must be 18+)
  • Your preferred username and password
You may be asked to provide your NID or passport later for identity verification.

on the login page Click the "Forgot Password?" link. Enter your registered mobile number or email and an OTP will be sent to you. Use that code to set a new password. If you have trouble accessing your mobile or email, contact support@bajeevi.ws.

No. bajeevi's policy allows each person to hold only one account. If multiple accounts are created, all of them will be permanently closed and balances forfeited. If you are having trouble with your account, please contact support.

KYC verification is part of Bajeevi's security and legal compliance process. It confirms that you are a real person and at least 18 years of age. Without verification, your withdrawal limit may be restricted. Simply upload a photo of your NID or passport, and verification is typically completed within 24 hours.
💳 Deposits & Withdrawals

bajeevi currently supports the following deposit methods:
  • BKash (most popular)
  • Nagad
  • Rocket
  • Bank Transfer
  • Cryptocurrency (USDT, BTC)
To learn more, Payment Page here.

The minimum deposit at Bajeevi is just ৳500. Deposits via bKash and Nagad are usually credited instantly. Bank transfers may take 1–2 business days.

Withdrawals to bKash and Nagad are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. Additional verification may be required if KYC is incomplete or if it's your first withdrawal.

bajeevi does not charge any withdrawal fees. However, payment gateways (bKash, Nagad, etc.) may apply their own transaction fees. Network fees apply for cryptocurrency withdrawals.

Wait 30 minutes first. If the issue persists, email support@bajeevi.ws with your transaction ID and a screenshot, or reach out via live chat. Our team will resolve it within 2 hours.
🎁 Bonuses & Offers

A welcome bonus is automatically credited on your first deposit after registration. The bonus amount and terms may change from time to time. To view current offers, On the registration page, Go.

Bonus wagering means you must place a specified amount in bets before withdrawing your bonus. For example, a 5x wagering requirement on a ৳1000 bonus means you need to wager ৳5000 in total. See Terms & Conditions for details. on the Rules page available.

Free spins generally apply to specific slot games. The bonus offer will specify which games are eligible. Log in to your account and activate free spins from the "Bonuses" section.

When a friend registers using your referral link and makes their first deposit, you'll receive a bonus. You can find your referral link in your account dashboard.
🎰 Games & Betting

Bajeevi offers 500+ games:
  • Slot Games (Classic & Video Slots)
  • Live Casino (Blackjack, Roulette, Baccarat)
  • Sports Betting (cricket, football, kabaddi)
  • Jackpot Games
  • Poker & Table Games
  • Virtual Sports
Popular Games on this page.

Sports Betting You can bet on 20+ sports including cricket, football, kabaddi, tennis, badminton, and basketball. In-play betting is also available for live matches.

Bajeevi's In Jackpot Games Join in and win massive prizes by hitting the right combinations. With progressive jackpots, a portion of every bet goes into the pool, so the prize keeps growing.

Yes, most slots and table games have a demo mode. You can use demo mode to learn the rules and strategies without using real money. However, demo winnings cannot be withdrawn.
🔒 Security & Privacy

Yes, bajeevi is a licensed online gaming platform. All transactions are secured with SSL encryption, and your personal and financial information is kept strictly confidential. To learn more, Privacy Policy Read.

Change your password immediately and email us at support@bajeevi.ws. Our security team will temporarily lock the account and investigate. For future protection, use a strong password and never share it with anyone.

No. Bajeevi does not sell or share your personal information with any third party. Information may only be disclosed to relevant authorities when legally required. To read the full policy, Privacy Policy Read.
📱 Mobile App

Download Page Android APK and iOS files are available for download. The app may not be available directly on the Google Play Store. To install the APK on Android, you will need to enable "Install from unknown sources" first.

On Android, go to Settings → Security → enable "Unknown Sources". Make sure you have enough storage. Delete any old APK and download a fresh copy. If the issue persists, send a screenshot to support@bajeevi.ws.

Yes, you can log in to both the app and the website using the same username and password. Your balance, bonuses, and transaction history stay in sync across all devices.
👑 VIP Program

Keep playing and depositing — VIP points accumulate automatically. Once you reach a certain threshold, you'll advance to the next level. on the VIP page View the full benefits for all tiers.

VIP members receive:
  • Higher Bonuses & Cashback
  • Faster withdrawal processing
  • Personal Account Manager
  • Exclusive Events & Tournaments
  • Higher deposit and withdrawal limits

VIP points may expire after 90 consecutive days of inactivity. Staying active keeps your points safe. For full details on the terms, Rules Page here.

A Little More About the bajeevi FAQ

Bajeevi is committed to giving its members the best possible experience. That's why this FAQ page was created — so you can find answers on your own, without waiting for support. Every step is clearly explained, from registration all the way through to withdrawals.

Bajeevi's payment system is directly integrated with Bangladesh's most widely used mobile banking services. bKash, Nagad, and Rocket users can make deposits in just a few minutes. Withdrawals are equally fast — typically processed within 30 minutes.

Bonuses can be confusing, but Bajeevi keeps things simple. Our bonuses come with straightforward terms, and once you meet the turnover requirement, you can withdraw directly. No hidden conditions — everything on the Rules page clearly stated.

Bajeevi takes security seriously and never compromises on it. Every transaction is encrypted, and every account goes through periodic security checks. If any suspicious activity is detected, our system automatically secures the account.

If you can't find the answer you're looking for in this FAQ, reach out to our 24/7 support team directly. Ask in English, get answers in English — that's the Bajeevi promise.

Still have questions?

Our Bangla support team is available 24/7, every day of the week.

Email Us
Quick Links
Important Information
  • For users aged 18 and above only
  • Minimum Deposit: ৳500
  • Withdrawal: 15–30 minutes
  • Support: 24/7 in English
  • SSL-Secured Platform
Responsible Gaming

Gaming is for entertainment, not addiction. Set your limits and take breaks.

Learn More

Don't have an account yet?

Register for free, claim your welcome bonus, and enjoy the best gaming experience bajeevi has to offer.

Register Log In
বাংলা